Privacy Policy

At Leashko ("Leashko," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, subscribe to our marketing communications, or purchase our products.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you interact with our website.

Personal Information

Information you voluntarily provide, including:

• Full name
• Email address
• Shipping address
• Billing address
• Phone number
• Order history
• Account login credentials
• Customer service communications
• Product reviews you choose to submit

Payment Information

Payments are securely processed by third-party payment providers.

Leashko does not store your complete credit card numbers, debit card information, or other sensitive payment credentials on our servers.

Device Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Language settings
• Pages visited
• Products viewed
• Time spent on pages
• Referring websites
• Website interaction data

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Keep items in your shopping cart
• Improve website performance
• Analyze visitor behavior
• Provide a better shopping experience
• Support advertising and remarketing efforts where permitted

You may disable cookies through your browser settings; however, some features of our website may not function properly.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send shipping updates and order confirmations
• Verify transactions
• Prevent fraud and unauthorized activity
• Improve our products and website
• Personalize your shopping experience
• Respond to questions and requests
• Analyze website performance
• Comply with legal obligations

If you opt in, we may also use your email address to send:

• Product launches
• Promotions
• Special offers
• Newsletters
• Marketing communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email.

3. Sharing Your Information

We do not sell your personal information.

We may share information only with trusted third parties necessary to operate our business, including:

• Shopify (website hosting and ecommerce platform)
• Payment processors
• Shipping carriers
• Fraud prevention providers
• Email marketing platforms
• Website analytics providers
• Professional advisors such as accountants, attorneys, or auditors when necessary
• Government agencies when required by applicable law

These providers receive only the information reasonably necessary to perform their services.

4. Shopify

Our online store is hosted by Shopify.

Shopify provides the ecommerce platform that allows us to sell our products.

Your information may be stored through Shopify's secure systems and data storage infrastructure.

For additional information regarding Shopify's privacy practices, please refer to Shopify's Privacy Policy.

5. Payment Processing

Payments are securely processed through trusted third-party payment providers.

Leashko does not receive or retain your complete payment card information.

Payment information is encrypted and handled according to applicable payment security standards.

6. Shipping Providers

To deliver your orders, we share necessary shipping information such as:

• Name
• Shipping address
• Phone number (when required)
• Order details

This information is shared only for the purpose of delivering your purchase.

7. Website Analytics

We may use analytics tools to better understand how visitors interact with our website.

These tools may collect information regarding:

• Website usage
• Device information
• Browser information
• Traffic sources
• General geographic region
• User interactions

This information helps us improve our website and customer experience.

8. Advertising

We may use advertising services to display relevant advertisements to visitors who have previously interacted with our website.

These services may use cookies or similar technologies.

You can manage advertising preferences through your browser or applicable advertising platform settings.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure.

While we strive to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders
• Maintain customer accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Improve our services

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing
• Request a copy of your information
• Withdraw consent where processing is based on consent

We will respond to applicable requests within a reasonable timeframe and as required by law.

12. Account Information

If you create an account with Leashko, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activity that occurs under your account.

Please notify us immediately if you believe your account has been compromised.

13. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

14. International Visitors

Leashko currently sells and ships within the United States.

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

16. Legal Compliance

We may disclose personal information when required to:

• Comply with applicable laws
• Respond to lawful requests from government authorities
• Protect our legal rights
• Prevent fraud
• Investigate security incidents
• Enforce our Terms of Service

17. Business Transfers

If Leashko is involved in a merger, acquisition, sale of assets, restructuring, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable privacy laws.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates become effective immediately upon posting on this page unless otherwise required by law.

Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the contact information provided on our website.

We are committed to addressing privacy concerns in a timely and professional manner.