RETURN & REFUNDS
If something isn’t quite right, we’re here to help. Whether you need a different size, received the wrong item, or have questions about a return, we’ll guide you through the process
OUR RETURN POLICY AT A GLANCE
14 DAYS RETURNS
Return eligible items within 14 days of delivery
ORIGINAL CONDITION
Items must be unused, clean, and in their original packaging
EASY EXCHANGES
Need another size? We’ll gladly help you exchange it
QUICK REFUNDS
Refunds are processed after returned items are received and inspected
HOW RETURNS WORK
Start Your Return
Go to Help Center → Return & Refund → Start a Return. Sign in using the email associated with your order, select the eligible item(s), choose a return reason, and submit your request for review.
Wait for Approval
Please do not ship your item back before your return request has been approved. For damaged, defective, or incorrect items, we may request photos or additional information.
Ship It Back
Once approved, follow the return instructions provided by Leashko. Customers are responsible for return shipping on standard returns. If you received a damaged, defective, or incorrect item, Leashko will cover the return shipping cost.
Refund Processed
Once we receive and inspect your return, we’ll issue your approved refund to the original payment method.
ELIGIBLE ITEMS
We accept returns on most items within 14 days of delivery, including:
NON-RETURNABLE ITEMS
For health and safety reasons, we cannot accept returns on items that have been used.