Terms of Service

Welcome to Leashko. These Terms of Service ("Terms") govern your access to and use of the Leashko website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Eligibility

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Products and Availability

We strive to display our products as accurately as possible. However, actual colors, textures, and appearances may vary depending on your device, monitor settings, lighting conditions, or manufacturing tolerances.

Product dimensions and measurements are approximate and may vary slightly. Minor variations in stitching, pattern placement, fabric texture, hardware finish, or manufacturing are considered normal and do not constitute defects.

All products are subject to availability. We reserve the right to discontinue products, limit quantities, or modify product specifications at any time without prior notice.

3. Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to change prices, promotions, discounts, or product offerings at any time without notice.

Although we make every effort to ensure pricing accuracy, errors may occasionally occur. If a pricing or product listing error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund before shipment.

4. Orders

Submitting an order does not guarantee acceptance.

Leashko reserves the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases involving:

• Suspected fraud or unauthorized transactions
• Pricing or listing errors
• Inventory shortages
• Abuse of promotions or discount codes
• Suspicious purchasing behavior
• Orders placed for unauthorized resale

If payment has already been processed for a canceled order, a full refund will be issued to the original payment method.

5. Payments

Payments are processed securely through trusted third-party payment providers. Leashko does not store complete credit card or payment information on its servers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

6. Shipping

Leashko currently ships within the United States only.

Shipping estimates are provided for convenience and are not guaranteed delivery dates.

Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, natural disasters, or other events outside our control are not the responsibility of Leashko.

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping charges before reshipment.

7. Returns and Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and agree to our Return & Refund Policy.

8. Product Safety

Our products are designed for everyday pet use when used properly.

No pet accessory is indestructible, chew-proof, escape-proof, or guaranteed to prevent injury, escape, or property damage.

Customers are solely responsible for:

• Selecting the appropriate size for their pet.
• Properly fitting and adjusting the product.
• Supervising their pet while using any Leashko product.
• Regularly inspecting products for signs of wear, damage, or deterioration.
• Discontinuing use immediately if any damage or excessive wear is observed.

Leashko shall not be responsible for injuries, escapes, accidents, veterinary expenses, or damages resulting from misuse, improper sizing, improper fitting, failure to inspect products, or normal wear and tear.

9. Proper Use

Our products are intended for domestic pet use only.

Customers agree not to modify, misuse, overload, or use products in ways inconsistent with their intended purpose.

Using damaged or worn products may increase the risk of failure and is done entirely at the user's own risk.

10. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product designs
• Product names
• Images
• Photography
• Videos
• Graphics
• Website layout
• Text
• Icons
• Branding
• Marketing materials

is the exclusive property of Leashko or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, sold, or used for commercial purposes without prior written permission from Leashko.

11. User Conduct

You agree not to:

• Violate any applicable law or regulation.
• Attempt to interfere with the operation or security of the website.
• Upload malicious software or harmful code.
• Attempt unauthorized access to any part of the website or related systems.
• Use the website in any manner that could damage, disable, or impair its functionality.

Violation of these Terms may result in termination of access to our website.

12. Third-Party Services

Our website may contain links to third-party websites or services.

Leashko is not responsible for the content, policies, products, or practices of any third-party websites or providers.

Your use of third-party services is governed by their respective terms and policies.

13. Disclaimer of Warranties

Except where prohibited by law, all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Leashko disclaims all express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.

14. Limitation of Liability

To the fullest extent permitted by law, Leashko, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to:

• Use or inability to use our website or products.
• Product misuse.
• Improper sizing or fitting.
• Pet injuries or escapes.
• Loss of profits or revenue.
• Property damage.
• Veterinary expenses.
• Emotional distress.
• Data loss.
• Shipping delays.
• Third-party service failures.

In any event, Leashko's total liability shall not exceed the amount actually paid by the customer for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

15. Indemnification

You agree to indemnify and hold harmless Leashko, its owners, employees, affiliates, and partners from any claims, damages, losses, liabilities, expenses, or legal fees arising out of:

• Your use of the website.
• Your misuse of our products.
• Your violation of these Terms.
• Your violation of any law or third-party rights.

16. Chargebacks and Payment Disputes

If you experience an issue with your order, we encourage you to contact our customer support team before initiating a payment dispute or chargeback.

Leashko reserves the right to contest fraudulent or unwarranted chargebacks using available evidence, including but not limited to order records, shipment tracking, delivery confirmation, customer communications, and supporting documentation.

17. Force Majeure

Leashko shall not be liable for any delay or failure to perform resulting from events beyond our reasonable control, including but not limited to natural disasters, severe weather, fire, flood, pandemics, government actions, labor disputes, carrier disruptions, supply shortages, cyberattacks, or interruptions to utilities or communications.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law principles.

19. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

20. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes become effective immediately upon posting on this website unless otherwise required by law.

Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

21. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website. We are committed to addressing your questions and providing assistance whenever possible.